Healthcare service


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Our work for governments

On a global basis, healthcare provision faces challenges arising from demographic trends and budgetary pressures. We have a depth of expertise around the world in advising governments and policymakers on the design of different aspects of healthcare systems. From risk equalisation to complex healthcare reform, our consultants have been at the cutting edge of international health policy for decades.

Our work for health insurers

Our consultants are health insurance experts who know that data is only useful when it’s combined with seasoned analysis. We focus on the issues that can really help your business, from operational benchmarking—assessing the performance of staff, administrative costs and productivity—to operational and technology assessments. We also help in times of distress, with expertise in due diligence, turnaround practices and performance improvement plans. Our consultants don’t provide generalised recommendations, but specific improvements and efficiency measures you can truly achieve. The services we provide to health insurers include:

  • Actuarial consulting: Healthcare
    We possess broad knowledge in using advanced actuarial techniques to provide core actuarial services including reserving, pricing and predictive analytics.
  • Benchmarking
    Our consultants connect your business goals and challenges to metrics—and make comparisons that count.
  • Medical management
    We excel in comparing the efficiency of medical management departments against local and global best practices.
  • Independent review
    We offer independent advice on critical business issues.
  • Solvency II
    We combine a close and detailed working knowledge of the Solvency II regime with first-hand experience of the key issues facing health insurers. Whether you need support in developing an ORSA or with reporting on your Pillar 3, our consultants have the expertise you need.

Our work for other stakeholders

We continue to provide a broad range of healthcare services to key stakeholders internationally. We help hospitals and other healthcare providers to optimise outcomes, whether through contracting negotiations, enterprise risk management or developing of benchmarks against international best practice. We have worked with regulators in a number of countries to help review submissions from insurers, formulate strategy or carry out market research. We have provided detailed training on a range of topics to a wide variety of stakeholders.

Products & Tools

  • Vega: A multi-user, multi-site tool for the production of the Standard Formula SCR.
  • MillimanGRC: Milliman's unique governance, risk management and compliance (GRC) platform is customisable and enables organisations to view and analyse their full spectrum of business risks in one place.

Next steps