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White paper

Emergency department super utilizers: More than meets the eye

ByRicha Nagpal, Shivangi Sharma, and Robert Richards
15 August 2024

In this whitepaper, we will discuss Chronic Condition Hierarchical Groups (CCHGs) as a unique patient-centered methodology for enhancing population health management based on patient and chronic condition information.

To understand the prevalence and pattern of super-utilizers, we used the Milliman MedInsight CCHGs on a proprietary dataset (consisting of predominantly commercial health insurance claims) containing approximately 75 million lives.

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Richa Nagpal

Shivangi Sharma

Robert Richards

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