Deliver on the promises of the past and create smart solutions for the future.
Navigate today’s most pressing health industry challenges with a leading global expert by your side.
Meet growing needs for innovative insurance solutions while increasing operational health and improving compliance.
Manage complex risks using data-driven insights, advanced approaches, and deep industry experience.
This is a place where your ideas and insights make an impact. Where an independent, entrepreneurial spirit is an advantage. And where diversity of thought and experience makes us who we are.
Data-driven insight. Deep expertise. Transformative innovation. Since 1947, Milliman has delivered intelligent solutions to improve health and financial security.
Last updated June 2023
Like many companies, Milliman monitors the use of its websites by collecting aggregate data. No Personal Information is collected in this process. Typically, Milliman collects data about the number of visitors to the website, to each web page, and the originating domain name of the visitor's Internet Service Provider. This data is used to improve the usability, performance and effectiveness of Milliman’s website.
The Personal Information we collect varies depending upon the nature of the services provided and our interactions with individuals. In the context of the collection of data through this website, Milliman’s marketing activities and contract administration, we may collect, store and otherwise process Personal Information of:
- visitors to our websites (first name, last name, title, company, phone number, location, email address, subject of the request and message given) who request information about products or services from Milliman, for the purpose of the management of the relationship with visitors and the administration of the website. The legal basis for the processing of Personal Information is Milliman’s legitimate interest (Section 11(1)(d) and (f) of POPIA).
- clients’ representatives, officers, agents and employees, business partners, providers, parties to a contract (name, professional address, title, email and other professional contact details) for contract administration purposes. The professional contact details of clients’ representatives, their employees and business partners are also used to activate and maintain client accounts, to fulfill requests or respond to inquiries about Milliman products or services and to provide offers and information (as permitted by law) about products, services, or events offered by Milliman or that Milliman thinks may be of interest. The legal basis for the processing of Personal Information is Milliman’s legitimate interest (Section 11(1) d and (f) of POPIA). Milliman may rely on your consent (Section 11(1)(a) of POPIA) for the sending of marketing communications when so required by data protection and privacy laws, in which case we will ask your consent prior to the sending of the communication. Milliman (Pty) Limited may also use professional contact details of its clients’ employees for the purpose of sending surveys, questionnaires or for the purpose of organising contests. For those activities, the legal basis for the processing of Personal Information is Milliman (Pty) Limited’s legitimate interest (Section 11(1)(f) of POPIA), unless data protection and privacy laws require your prior consent. We may also collect and process limited Personal Information about you from public resources (such as LinkedIn) including your name/surname, email address, telephone number, organisation, title/position, profession, professional interests, to allow us to assess a potential interest in our services and to contact you for marketing purposes.
When we communicate with you regarding the products and services we offer or develop, you will be given the opportunity in each communication to unsubscribe and prevent future communications of that sort. If you do not want us to collect your Personal Information for our marketing emails, or if you wish to unsubscribe from direct marketing communications from us, you may write to us at [email protected] requesting the same. We will cease using your Personal Information for direct marketing purposes once you have requested us to do so.
If you provide us with Personal Information of another individual, it is your duty to make sure that these individuals have consented to or are appropriately informed about the processing of their Personal Information by Milliman.
You should also ensure that all Personal Information submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.
No automated decision-making is undertaken based on the Personal Information collected from you.
All Milliman websites, products, and services are provided in cooperation with Milliman, Inc., located in the U.S. Any Personal Information may be shared between Milliman (Pty) Limited and Milliman, Inc. or other entities controlled by or under common control with Milliman, Inc., for the purposes of the centralisation of Milliman’s General Corporate Services, including: administrative services, contract management, Client Relationship Management (CRM), IT-maintenance and security, data privacy (management of data subjects’ request) and marketing services (cookie management, inquiry tracking via Milliman’s website form, communication regarding Milliman’s products, services, or events).
Any transfers of Personal Information are subject to appropriate safeguards that are compliant with POPIA.
Milliman’s websites, products, and services are not directed to children, and Milliman does not knowingly collect Personal Information from children. If a parent or legal guardian becomes aware that his or her child has provided Milliman with Personal Information without their consent, the parent or legal guardian should contact Milliman at [email protected], and Milliman will take steps to delete any such Personal Information.
Milliman’ website may contain links to websites hosted and operated by companies other than us (“Third-Party Websites”) to which you can export (part of) your Personal Information.
You have a number of rights under POPIA in relation to your Personal Information, namely:
Please note that any processing of your Personal Information prior to the deletion of your account with us, or your request that we no longer contact you for direct marketing purposes will remain valid under the legal grounds then prevailing.
You can exercise any of your rights as stated above, by sending us a request to [email protected] or to: Milliman’s Pty Limited Global Data Privacy Director, 14 Avenue de la Grande Armée, F-75017 Paris. We will endeavor to respond to any such request as soon as possible, and in any event within 30 days.