In this issue of our insurance update for South Africa, we delve into the recent wave of releases from the Prudential Authority and the Financial Sector Conduct Authority, with a focus on emerging risks, including outsourcing risk, cyber risk, and climate risk. We also look into delivering formal complaints to the ombuds, and what role insurance plays in the Olympic Games. Our issue is organised as follows:

• The recent wave of regulatory releases
• Embedding climate-related risks in a risk-management framework
• Lessons learnt from CrowdStrike
• South Africa’s new streamlined complaints framework
• Guarding gold: insurance in the Olympic Games